The ITC/ILO courses on negotiation aim to develop participants’ knowledge and understanding of consensus-building approaches to conflict management and dispute resolution. Emphasis is placed on how to move from a traditional style of adversarial negotiating to a negotiation style that allows mutual gains and strengthened relationships among parties.

These courses are available in English, French, Russian, Spanish and Arabic.

For further information, please contact the International Training Centre of the ILO in Turin (socdial@itcilo.org).