Financial services and professional services sector
The wider financial services sector in any country has three overlapping components – financial enterprises (such as banks) and regulatory authorities; the financial markets (for instance, the bond, equities and currency markets) and their participants (issuers and investors); and the payment system – cash, cheque and electronic means for payments – and its participants (e.g. banks). The interaction of these parts enables funds for investment or consumption to be made available from savings in other parts of the national or, increasingly international economy. Financial institutions mainly engage in intermediation and provision of financial services – foe example, by taking deposits, borrowing and lending, supplying all types of insurance cover, leasing and investing in financial assets. Banks in most countries are the largest deposit-takers and financial services providers, but the market shares and power of other organizations like insurance companies or post office savings institutions is increasing. The last decade also saw the spectacular rise of a financial infrastructure, entities and practices collectively referred to as a shadow banking system, comprising among others such businesses as hedge funds, private equity funds, money market funds and special investment vehicles. Many observers believe this shadow banking system, operating outside any national supervisory framework but closely interwoven with the regulated financial system, may have contributed significantly to the onset of the global financial and economic crisis that erupted in the last part of 2008.
The professional services sub-sector comprises individuals, partnerships, firms or corporations of contractors or consultants who provide such services as accountancy; public relations; translation and interpretation; system analysis and design; real estate agencies, etc.
Recent ILO work covering financial services and professional services has focussed on the employment effects of mergers and acquisitions in banking and financial services as well as the impact of the financial crisis on finance sector workers.
Encouraging the use of digital technology to increase SME financial access
02 March 2023
Digitalization and financial inclusion
ILO launches the implementation of a digital transformation programme for Indonesian SMEs’ better productivity and competitiveness
02 March 2023
Digitally and financially empowered MSMEs in Uruguay – Lesson learnt from a successful collaboration with ANDE during the COVID-19 pandemic
25 February 2022
Technical meeting on the impact of digitalization in the finance sector
(24-28 January 2022)
Global Dialogue Forum on the Challenges and Opportunities of Teleworking for Workers and Employers in the ICTS and Financial Services Sectors
(24-26 October 2016)
Tripartite Workshop on Employment, Social Dialogue and Labour-Management Relations in the Financial Services Sector in Selected Countries in Asia and the Pacific
(5 - 6 August 2015)
Brief: Promoting responsible digital wage payments
27 March 2023
Social Finance Brief: KMBI's digitalization journey
08 December 2022
Digital wages for decent work in Peru - a rapid assessment
31 October 2022